If this happens, you will get an error saying that the connection failed, and you will have to repeat the pairing process. When the prompt appears on your desktop asking if the code is the same, make sure you click ‘Allow’ on your mobile first before clicking 'Yes' on the Windows app, otherwise the app will attempt to connect before your phone is ready. It will then ask you to enable it on your phone too using a notification prompt. Click ‘Calls’ in the app screen, it should ask you to enable Bluetooth using an ‘Enable’ button. The good news is that the app does most of the work for you. Step 7: The app handles calls using Bluetooth, so we will need to ensure the desktop and your mobile are connected. Unfortunately, you’re still not ready to actually make and receive these. Here you should also see a set of options, including Messages, Notifications, Photos, and importantly, Calls. Step 6: You will know everything is working correctly when your smartphone appears in the Windows 10 app screen. Hitting ‘Allow’ should pair the two successfully. Step 5: At this stage, your smartphone should have a notification asking permission to pair with the Windows 10 app. If a screen appears asking whether you are using Android or iOS on your mobile device, this means you either haven’t logged into your Android app using the Microsoft details, or the app has signed out. To start, launch the Windows 10 app, which should automatically attempt to link itself to the Android version. Step 4: With both apps signed in, you will now be able to link them together (make sure both devices are connected to the same Wi-Fi network before proceeding). How to switch from Windows 10 to Linux How to download and carry out a clean install of Windows 10 17 common Windows 10 problems and how to fix them
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